At ChronoZone, our goal is to deliver your order as quickly and smoothly as possible. Below you'll find everything you need to know about our shipping process.
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Times
Estimated delivery times depend on your location:
- Europe: 5–10 business days
- International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment.
There are no hidden fees.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take 24 to 48 hours to appear after dispatch.
Customs and Taxes
For international orders, customs duties or import taxes may apply depending on your country. These charges are the customer's responsibility.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout.
ChronoZone is not responsible for delayed or lost orders due to incorrect or incomplete addresses.
Lost or Delayed Orders
If your order is significantly delayed or appears to have been lost, please contact our support team and we will do everything we can to help you.
Questions?
If you have any questions about shipping, please don't hesitate to contact our support team. We're here to help.